Where can I track my item(s)?

You should receive your tracking information once your order has been dispatched. Please contact us if you have not received it.

Why have I not received my item(s)?

Shipping may take anywhere between 1-3 Business days after your order is processed ( 5-7 business days), depending on your location and the operating hours of your local post office.

Who delivers my item(s)?

Your items are delivered by your local USPS mail carriers.

What time are deliveries usually made?

Items are delivered depending on the local postal system and are usually during business hours/weekday. (Monday to Friday, 9am-5pm)

What happens if no one is at home?

Not to worry, most of our items will be left in your mailbox if they are small enough and if the mail courier does not have access to your mailbox, it will usually be left at your local post office for you to pick up!

Where do you ship from?

We currently ship from our warehouse in Bronx, New York.

I messed up my delivery address, what do I do?

Not to worry, Contact us immediately before your order is dispatched.

What about my billing address?

Billing addresses are currently non editable to prevent and minimize fraud from happening. Please note that all details entered and submitted to us are final.

-Change of address after receiving confirmation of shipping

Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made and is the sole responsibility of the buyer.